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How i1918kis Handles Your Personal Data

When you open an account with us, we collect only what we need to keep your account secure and your payments running — including data tied to Touch 'n Go eWallet, Boost, and GrabPay transactions.

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REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Any question about this Privacy Policy — whether you want to see your data, correct it, or ask us to remove it — goes through the same support channels you already use for account queries. Raise it via live chat for the fastest response, or email us if you prefer a written trail. Either way, we will acknowledge your request and act on it within the required period.

Team online

Live Chat

Open live chat from inside your account dashboard. A support agent can confirm what data we hold and walk you through a data access or deletion request in real time.

Email Support

Write to our support address from the email linked to your account. Include your account username so we can locate your records without delay.

Account Help Centre

The Help Centre inside your account settings covers common data questions, including how to update stored contact details and how to review your linked payment history.

What Data We Collect and Why

i1918kis Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect personal data at the point you register an account, make a deposit, or reach out to our support team. This includes your name, email address, contact number, and payment references generated when you fund your account through Touch 'n Go eWallet, Boost, or GrabPay.

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We do not store full wallet credentials — only the transaction reference returned by the payment rail after your deposit clears. Device identifiers and session data are logged to keep your account accessible and to flag unusual login attempts from unfamiliar devices. If you are in
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George Town or anywhere else in Malaysia, the same data rules apply across your entire account history. Eligibility to use our platform depends on local law and is available where local law permits. We do not sell your personal data to third parties for marketing. Data
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shared with payment processors is limited to what those processors need to complete your transaction — nothing more. You can request a copy of your stored data or ask us to delete it by writing to our support team. Requests are handled within the timeframe required
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under applicable data protection obligations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

We hold your data under security controls that cover both storage and transmission. Payment data passing through Touch 'n Go eWallet, Boost, or GrabPay is handled over encrypted channels, and your account login is protected by OTP verification each time you sign in from a new device. Here is how each key area of data handling works in practice.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which parts of the lobby you use most. You can adjust cookie preferences through your browser settings at any time.

Account Security

Every new device login triggers an OTP sent to your registered number. If a login attempt fails repeatedly, your account is temporarily locked and you are notified by email to review access.

Data Retention

We keep account and transaction records for as long as your account is active and for the period required by applicable regulations after closure. Inactive accounts are flagged and reviewed before any data is purged.

Third-Party Processors

Payment processors — including the rails behind Touch 'n Go eWallet and GrabPay — receive only the transaction data they need to complete and confirm your deposit or withdrawal. No browsing or game history is shared.

Common Questions About Your Privacy on i1918kis

Below are the questions we receive most often about data, account access, and privacy rights. Each answer reflects how we actually handle the situation — not a general policy statement.

We collect your name, email, contact number, and the device identifier used at registration. Payment references from Touch 'n Go eWallet, Boost, or GrabPay deposits are also logged against your account for transaction history.

Yes. Contact our support team via live chat or email using the address linked to your account. We will compile and send your data within the period required under applicable data protection rules.

We share data only with payment processors needed to complete your transactions. No personal data is sold to advertisers. Analytics providers receive aggregated, non-identifying session data only.

Submit a deletion request through live chat or email. We will verify your identity, close access, and remove your personal records within the retention period set by applicable regulations for your account type.

We never store your wallet login credentials or PIN. Only the transaction reference returned after a successful deposit is saved. All payment data passes over encrypted connections between our platform and the payment rail.

Inactive accounts are flagged for review. We retain transaction and identity records for the period required by applicable regulations, then purge personal data. You can request early deletion by contacting our support team.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoCrescent Moon Slots

How i1918kis Handles Your Personal Data

How to Contact Us About Your Data

Live Chat

Email Support

Account Help Centre

How We Protect and Manage What You Share

Cookies and Tracking

Account Security

Data Retention

Third-Party Processors

Common Questions About Your Privacy on i1918kis

01 What personal data does i1918kis collect when I open an account?

02 Can I request a copy of all the data stored against my account?

03 Does i1918kis share my data with anyone outside the platform?

04 How do I ask i1918kis to delete my account data?

05 How are my Touch 'n Go eWallet or GrabPay details protected?

06 What happens to my data if I stop using my account?

Privacy Policy

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