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Terms Conditions That Govern Your Account

Every account on i1918kis operates under these terms. Before you fund your account via Touch 'n Go eWallet, Boost, or GrabPay and step into the lobby, take a moment to understand what applies — your rights, our obligations, and how access is determined where…

Account holder eligibility rulesLocal payment terms: Touch 'n Go eWallet, Boost, GrabPayAccess subject to local lawAccount security obligationsHow disputes are handled

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What These Terms Cover and How They Apply

i1918kis Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form a binding agreement between you and i1918kis the moment you create an account. They cover how you may use this platform, what constitutes acceptable account behaviour, and the conditions under which we may restrict or close an account. Access to the platform depends

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entirely on whether local law in your region permits it — we do not override that. When you link a payment method such as Touch 'n Go eWallet, Boost, or GrabPay to your account, you confirm that the wallet belongs to you and that the funds
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come from a legitimate source. Sharing account credentials is not permitted. We may ask you to verify your identity before processing a withdrawal or if account activity raises a concern. These terms also govern how we handle promotional credits, if any are active on your account
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at the time. Any material changes to these terms will be communicated to your registered contact before they take effect. Continued use of the platform after that notice period constitutes acceptance. If any section of these terms conflicts with applicable local law, the local law provision
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applies. Players in George Town and across Malaysia are subject to the same terms regardless of the wallet they use.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Where to Send Your Terms-Related Questions

Live Chat Reach our account team directly through the live chat window on the platform. This is the quickest path for questions about account restrictions, term clarifications, or access issues.

Email Support For written records — useful when disputing an account decision or requesting a formal explanation of a term — send your query to our support email listed in your account dashboard.

Account Help Centre The Help Centre in your account settings covers common terms queries: what triggers a review, how identity verification works, and what to do if your Touch 'n Go eWallet deposit is flagged.

HOW WE HANDLE POLICY

Account Security, Data and Your Rights Under These Terms

We hold account data only as long as necessary for operational and legal purposes. Here is how we handle the key areas your account touches.

Data Retention Account records — including transaction logs from Touch 'n Go eWallet, Boost, and GrabPay — are retained for the period required under applicable law, then securely deleted or anonymised.

Cookie Use We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No cookie data is sold or shared with third-party advertisers outside what your consent covers.

Account Security Your account is protected by a one-time PIN sent to your registered mobile number at each login. If you suspect unauthorised access, lock your account immediately via Settings and contact live chat.

Requesting Changes To correct personal data, update your registered wallet, or request account closure, submit a written request through live chat or email. We aim to action verified requests within a reasonable timeframe.

Common Questions About i1918kis Terms & Conditions

These are the questions we hear most from account holders trying to understand what applies to them. Each answer reflects the actual terms in place — not a summary of generic platform behaviour.

Yes, provided access is permitted under local law in your region. Where local law does not permit access, these terms do not create any entitlement to use the platform.

No. All payment accounts — whether Touch 'n Go eWallet, Boost, or GrabPay — must be registered solely in your name. Shared wallet use breaches these terms and may trigger an account review.

We will notify you at your registered contact before material changes take effect. Continuing to use your account after that notice window means you accept the updated terms as written.

Submit a data access request through live chat or email, with your account details for verification. We will respond with the relevant records within the timeframe required by applicable local rules.

Accounts may be restricted for credential sharing, mismatched wallet ownership, suspected fraudulent activity, or where we cannot complete identity verification when a withdrawal is requested.

Promotional credits, when active, carry their own conditions displayed at the time they are applied. Those conditions sit within the broader framework of these main terms and do not override them.

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